No matter how much you dumb down a menu or instructions people are either too lazy or too dumb to figure it out.
For instance at the Food Court all you have to do is circle ur item you want and then simply write your name. Not hard. Many people seem to struggle with this to the point where it is accepted...and then us foodcourt workers trash talk you once you walk away haha.
1. Customer: How big is the personal size pizza?
Me: **with hand gestures** i say about about 8 inches
Customer: Oh...well how big is a 12 inch?
Me: I ponder this question in my head and hold in the fact that they just asked me how big a 12 INCH pizza is...while my co worker laughs a little and then proceeds to give the customer a hard time about asking a dumb question, a normal customer would find this funny. Personally I think the person had some issues.
...haha in the end the customer actually doesn't think its funny and then goes to the other side of the counter and we laugh to ourselves and the weird person.
2. B.L.T...it stands for BACON LETTUCE TOMATO...in no way does that mean you get a burger patty, because if it was then it would be called a hamburger with bacon lettuce and tomato.
You would not BELIEVE the number of people that come back to us asking where their burger patty went...and then you sit there and have to explain to them that they are a dumbass.
3. On a lighter note you have those funny dumb questions like when someone asks what a "popper" is. This is a normal question and I can understand why you would ask it because i probably woul;d if i did not work there. My co worker responds stating "it a jalepeno pepper stuffed with cream or cheddar cheese, then breaded and deep fried"...the customers follows up with "are they spicey?" In your head you think wow they really asked if a jalapeno pepper was spicey... but instead you politely say "yes, a little bit but not too bad."
4. On our breakfast menus following the word eggs you can choose how you want them cooked and they are abreviated to accomodate space. SCR, OE, EM, OH. One girl starts blurting out to her friends in a rude way asking what the hell these letters meant and then i had to explain SCR = scrambled, OE=over easy, OM = over medium, and OH over hard...you could tell just by the way she talke that she paid someone off to get in to eastern.
Then there's the people that argue with you when they circle OE and then complain and say "I didn't want this yellow runny crap" on their plate. Co worker continues to tell them that that is what they ordered and that what they should have circled was OH. He then started agrueing with her saying he thought OH was scrambled because obviously SCR must mean something else...could not possibly stand for scrambled.
I'm sure there are many other stories I could tell you but this getting getting pretty long, just don't be those dumb people that slow everything up for the more intelligent.
Sincerely,
Almost 3 Year Employee of the UFC
3. On a lighter note you have those funny dumb questions like when someone asks what a "popper" is. This is a normal question and I can understand why you would ask it because i probably woul;d if i did not work there. My co worker responds stating "it a jalepeno pepper stuffed with cream or cheddar cheese, then breaded and deep fried"...the customers follows up with "are they spicey?" In your head you think wow they really asked if a jalapeno pepper was spicey... but instead you politely say "yes, a little bit but not too bad."
4. On our breakfast menus following the word eggs you can choose how you want them cooked and they are abreviated to accomodate space. SCR, OE, EM, OH. One girl starts blurting out to her friends in a rude way asking what the hell these letters meant and then i had to explain SCR = scrambled, OE=over easy, OM = over medium, and OH over hard...you could tell just by the way she talke that she paid someone off to get in to eastern.
Then there's the people that argue with you when they circle OE and then complain and say "I didn't want this yellow runny crap" on their plate. Co worker continues to tell them that that is what they ordered and that what they should have circled was OH. He then started agrueing with her saying he thought OH was scrambled because obviously SCR must mean something else...could not possibly stand for scrambled.
I'm sure there are many other stories I could tell you but this getting getting pretty long, just don't be those dumb people that slow everything up for the more intelligent.
Sincerely,
Almost 3 Year Employee of the UFC
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